Privacy Policy

Agras online store respects the privacy of its customers and takes care of personal data protection.
When placing an order, registering on the website, subscribing to the newsletter or contacting us through the feedback form, we may collect the following data: first name, last name, phone number, email address, delivery address, order details, payment method and other information required to process the order.
We use personal data to:
process, confirm and deliver orders;
contact the customer regarding the order;
provide consultations and customer support;
process returns, exchanges and warranty requests;
send informational messages and newsletters, if the user has given consent;
improve the website, service and product range.
We do not sell or transfer personal data to third parties for their independent marketing use.
Data may be transferred only to partners necessary for order fulfillment: delivery services, payment services, technical contractors, CRM systems, hosting providers or other services that support the operation of the online store.
The website may use cookies, Google Analytics and other analytics or advertising tools. These tools help analyze website traffic, improve user experience, save user preferences and display relevant information.
The user may change cookie settings in their browser or through the website settings, if such option is available.
The user has the right to contact us to clarify, update or delete personal data, unless this conflicts with legal requirements for storing order and financial transaction information.
Contacts for personal data requests:
Email: poliv.agras@gmail.com
Phone: +38 (068) 400-00-15

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By subscribing, you agree to the processing of personal data.

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