Delivery and payment
Delivery
Our company strives to provide convenient and fast delivery for our customers.
We collaborate with leading carriers such as "Nova Poshta," "Ukrposhta," and "Meest" to ensure reliable and high-quality delivery of your order. Choose a convenient carrier for you and be confident that your goods will reach you safely and on time. Our goal is to make the delivery process as comfortable as possible for you.
"Delivery by carrier "Nova Poshta""
Oriyentirovochnaya standartnaya stoimost' dostavki po Ukraine – do 200 grn dlya bol'shinstva zakazov. Fakticheskaya stoimost' mozhet byt' men'she ili bol'she v zavisimosti ot vesa, gabaritov, naselennogo punkta i sposoba dostavki. Okonchatel'naya stoimost' dostavki otobrazhayetsya pri oformlenii zakaza do podtverzhdeniya pokupki.
The estimated delivery time by Nova Poshta carrier is 1–3 business days after the order is sent. The order is sent for delivery after confirmation by the manager or after payment is credited if the buyer has chosen prepayment.
Only by postal carriers
After sending the order, the buyer is sent an express invoice number. You can use this number to track the delivery status on the website or in the Nova Poshta mobile application.
We pack the goods in such a way as to reduce the risk of damage during transportation. When receiving the order, the buyer has the right to inspect the goods, check the integrity of the packaging, the complete set and the absence of visible damage. In case of damage to the goods during delivery, it is necessary to draw up a report with the carrier representative and notify us by phone +38 (068) 400-00-15 or by email poliv.agras@gmail.com.
Orders are delivered by the carrier "Nova Poshta" in Ukraine to the branch, post office or courier to the buyer's address, if such a service is available in your locality. After placing the order, the buyer receives an order confirmation and an express invoice number for tracking the shipment.
"Delivery by the carrier "Ukrposhta""
The delivery cost depends on the weight and size of the shipment, as well as on the selected service type. The cost can be calculated on the official Ukrposhta website or during checkout in our online store. “Basic” tariff: Tiny parcel — 50 UAH. Small parcel — 55 UAH. Medium-small parcel — 80 UAH. Medium parcel — 85 UAH. Large parcel — 140 UAH. Extra-large parcel — 150 UAH. “Priority” tariff: Tiny parcel — 60 UAH. Small parcel — 65 UAH. Medium-small parcel — 90 UAH. Medium parcel — 95 UAH. Large parcel — 150 UAH. Extra-large parcel — 160 UAH. Address delivery — +45 UAH. The cash on delivery fee is 2% of the amount + 15 UAH if the buyer chooses payment upon receipt. The cost of the selected delivery method is displayed during checkout before the order is confirmed.
The estimated delivery time by Ukrposhta carrier is 2–5 business days after the order is shipped. The delivery time may depend on the recipient's location, the branch's operating hours, and the carrier's operating conditions.
Order pickup in Odesa — 0 UAH. Pickup is available only after the order has been confirmed by the manager. The pickup address, date, and time are agreed with the buyer after the order is placed. The order can be picked up only after the buyer receives confirmation that it is ready.
After sending the order, the buyer is sent a shipment number. By this number, you can track the delivery status on the website or in the services of the carrier "Ukrposhta".
Before receiving the order, the buyer has the right to check the integrity of the packaging, the complete set and the external condition of the goods. If the goods are damaged during delivery, you must contact the carrier representative to draw up the appropriate act and notify us by phone +38 (068) 400-00-15 or by email poliv.agras@gmail.com.
Orders are delivered by the carrier "Ukrposhta" in Ukraine to the branch or to the buyer's address, if such a service is available in your locality. After sending the order, the buyer receives a shipment number to track the delivery.
"Delivery via ROZETKA Delivery"
Delivery to a ROZETKA pickup point — 49 UAH. The delivery cost is paid by the buyer and is displayed during checkout before the order is confirmed. Payment upon receipt. When choosing payment upon receipt, the buyer pays for the order at a ROZETKA pickup point. In addition to the cost of the goods and delivery, the buyer pays a money transfer fee: 10 UAH + 1.5% of the transfer amount, but not more than 95 UAH. The payment upon receipt fee is not included in the delivery cost and is paid additionally when receiving the order.
The estimated delivery time via ROZETKA Delivery is 1–4 business days after the order is shipped. Delivery time may depend on the recipient's location, the opening hours of the delivery point, and the availability of this delivery method.
Order pickup in Odesa — 0 UAH. Pickup is available only after the order has been confirmed by the manager. The pickup address, date, and time are agreed with the buyer after the order is placed. The order can be picked up only after the buyer receives confirmation that it is ready.
After submitting an order the buyer receives tracking information or notification that the order is ready for pickup at the selected ROZETKA pickup point.
Upon receiving your order at the pickup location, you have the right to inspect the packaging, contents, and appearance of the product. If you discover any damage, please notify the pickup location employee and contact us by phone at +38 (068) 400-00-15 or by email at poliv.agras@gmail.com.
Orders via ROZETKA Delivery are delivered to ROZETKA pick-up points, if this method is available for the selected product and the buyer's location. After placing the order, the buyer receives information about the order status and terms of receipt.
Payment:
On our website, we provide convenient payment methods for your convenience. Choose the most convenient payment method for you:
The buyer can pay for the order upon receipt of the goods at a branch, parcel terminal, pickup point, or courier, if cash on delivery is available for the selected delivery method. Before paying, the buyer has the right to inspect the goods, check the integrity of the packaging, the complete set, and the absence of visible damage.
The buyer pays an additional fee for cash on delivery and the transfer of funds according to the rates of the selected carrier. Nova Poshta NovaPay: when paying with a NovaPay card in the NovaPay or Nova Poshta app - 1% of the amount + 10 UAH; when paying in cash, with a card from another bank, or by other means - 2% of the amount + 20 UAH.
Ukrposhta: cash on delivery transfer fee: 2% of the total amount + 15 UAH. The final payment amount, including the product price, shipping, and cash on delivery fee, is communicated to the buyer before confirming the order.
The buyer can pay for the order by bank transfer to the account of the individual entrepreneur after the order is confirmed by the manager.
Payment details:
Recipient: Individual entrepreneur ARTEMOV OLEKSANDR SERGIYOVYCH
Recipient code: 3201410550
Bank: JSC KB "PRIVATBANK"
MFI: 305299
IBAN: UA383052990000026001004913021
Purpose of payment: Payment for order No. order
The order is transferred for processing after the funds are credited. All prices are in hryvnia. When paying to the account of the individual entrepreneur, additional commissions from Agras.ua are not charged.
The buyer can pay for the order by bank card after the order is confirmed by the manager.
Payment details:
Card - 5169335100204508
Recipient: Individual entrepreneur ARTEMOV OLEKSANDR SERGIYOVYCH
Recipient code: 3201410550
Bank: JSC KB "PRIVATBANK"
MFI: 305299
IBAN: UA383052990000026001004913021
Purpose of payment: Payment for order No. order
The order is processed after the funds are credited. All prices on the site are indicated in hryvnias. Additional commission from Agras.ua is not charged when paying. Bank commission, if it is provided for by the buyer's bank's tariffs, is paid by the buyer independently.
Please check and choose the optimal payment method for your order. If you have any questions regarding payment, contact our support, and we will be happy to assist you.
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